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Bug Beacon Terms of Service

Last updated: October 7, 2026

These terms are an agreement between you and Airship Labs LLC ("Airship Labs," "we," or "us") for Bug Beacon: the bugbeacon.ai website, the dashboard, the hosted report form, and the Bug Beacon API (together, the "Service"). By creating an account, joining the waitlist or using the Service, you agree to these terms. If you use Bug Beacon for a company, you agree for that company, and "you" means the company. Our Privacy Policy explains how we handle personal information.

What Bug Beacon does

Bug Beacon adds a Report Bug button to your website. People who use your site ("reporters") can send a title and description, and Bug Beacon delivers each report to the GitHub Project you choose. We may change, add or remove features, and we may stop offering Bug Beacon. If we stop offering it, we'll give you at least 30 days' notice.

Who can use it

Bug Beacon is for businesses and professionals. You must be at least 18, or the age of majority where you live, to create an account. You need a GitHub account to sign in, and you're responsible for everything that happens under your account.

Your data

"Customer Data" means your settings and the reports your reporters send. You own your Customer Data. You give us permission to host, process and send it only as needed to provide, secure and support the Service. We don't sell it, use it for advertising, or use it to train AI models.

Your reporters

For reports, you're in charge and we work on your behalf. You agree to:

  • tell your reporters, in your own privacy notice, that you collect bug reports and use a provider to do it;
  • have a lawful basis to collect what they send;
  • not ask reporters for passwords, payment card numbers, health information or other sensitive information; and
  • not add Bug Beacon to a site or app directed to children under 13.

When we process reports for you, we'll:

  • use them only to provide the Service to you and as these terms and your settings direct;
  • use only the service providers listed in our Privacy Policy, keep that list current, and hold each provider to protections at least as strong as these;
  • protect reports with reasonable security and limit access to people who need it;
  • tell you without undue delay if we learn of a breach affecting your reports;
  • help you respond to reporters who ask to see or delete their information; and
  • delete reports as described in "Ending your account" below.

If you need a separate data processing agreement, email support@airshiplabs.com.

GitHub

Bug Beacon delivers reports to GitHub using a token you provide. GitHub's terms govern your GitHub account and anything stored there, and we're not responsible for GitHub. Use a token with only the access Bug Beacon needs, and revoke it in GitHub when you no longer use Bug Beacon. Turning off a Bug Beacon application doesn't revoke its token.

Acceptable use

Don't use Bug Beacon to:

  • break the law or anyone's rights;
  • send spam, malware or harmful content;
  • collect information from people without proper notice or permission;
  • get around rate limits, abuse protection or security, or access accounts or data that aren't yours;
  • overload or disrupt the Service; or
  • copy Bug Beacon to build a competing service.

The Bug Beacon browser SDK is open source under the MIT License, which governs your use of that code. These terms govern the Service.

Our property and feedback

Bug Beacon, its name and logo, and the Service belong to Airship Labs. These terms don't give you any rights in them except to use the Service. If you send us ideas or feedback, we may use them without owing you anything.

Ending your account

You can stop using Bug Beacon anytime. To close your account, email support@airshiplabs.com from the email on your GitHub account. We may suspend or close your account if you break these terms or create risk or legal exposure for us or others. We'll tell you why when we can.

When your account closes, we delete your account, settings, tokens and any reports still stored in Bug Beacon within 30 days, except records the law requires us to keep. Reports already delivered stay in your GitHub Project.

No warranties

Bug Beacon is provided "as is" and "as available." To the extent the law allows, we make no warranties, express or implied, including that it will be uninterrupted, error-free or fit for a particular purpose, or that every report will be delivered. Keep your own records of anything important.

Limits on liability

To the extent the law allows, Airship Labs isn't liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, arising from these terms or the Service. Our total liability for any claim about Bug Beacon is limited to $100.

Your responsibility to us

To the extent the law allows, you'll cover our reasonable costs, including legal fees, from claims by others arising from your site, your reporters' data, your Customer Data, or your breach of these terms.

Changes to these terms

We may update these terms. When we do, we'll change the date at the top. If a change is significant, we'll email account holders at least 30 days before it takes effect. Continuing to use Bug Beacon after a change means you accept the updated terms.

Governing law

Colorado law governs these terms, without regard to its conflict-of-laws rules. Any dispute about Bug Beacon will be decided in the state or federal courts located in Denver, Colorado.

General

These terms are the whole agreement between us about Bug Beacon. If part of these terms can't be enforced, the rest still applies. Not enforcing a term isn't a waiver. You can't transfer these terms without our consent. We may transfer them to a buyer or successor.

Contact

For questions about these terms, email support@airshiplabs.com.